Hey Laur (again [img]smile.gif[/img] ) I guess part of what we're talking about is the discussion (part billion) about the delivery of service at the FC (bouncing back and forth between boards here).

You're right, the understanding part of discussions is quite frustrating, but what I find frustrating is the amount of time wasted having to say "I'm not hate-this, I'm trying to say nicely that" and "I understand where you're coming from...", plus people having to decipher and translate between people "she said this because", "see the other side of the story".

I know that's the thing of a good moderator, but it really clutters a discussion when people make it so emotive and take a discussion off tangent because they've taken a tone of voice the wrong way.

I'm with you on being frustrated with the whole thing. I don't think it's a Darren community thing as such - it's a whole internet thing. This whole "taking the body language/face off discussion" has made a real social problem that we just haven't found a way to deal with, other than with emotions (which people don't trust anyway, because they are often miscontrued as fake/saying the opposite of the person's intent

ie: "I understand, I don't hate you *smilie* - but you hate my guts anyway...."